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In the event of a claim

If a claim occurs, it is important to act quickly and in the right way. Here you will find information on how to report an insurance claim, what information is required, and how the claims process works – so that we can assist you in the best possible way.

Insurance solutions procured by Säkra

If you wish to report a claim and have one of Säkra’s procured insurance solutions, you will find contact information for the relevant insurance company here.

For any other enquiries, you are welcome to contact our Business Service team at:
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Säkra Cancervårdsförsäkring

Report a claim and apply for compensation directly with Alivia.

Alivia - Report a claim

Säkra Firman

Contact the insurance provider – Berkley Nordic:

W.R. Berkley Nordic
Birger Jarlsgatan 22, 4 tr
114 34 Stockholm
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+46 8 410 337 00
Online claim submission

Säkra Motor

Contact the insurance provider – Protector Försäkring.

When a claim occurs, it is important that the claim is reported as soon as possible. You can report claims online at: www.protectorforsakring.se

A claim number will be sent to your email address immediately, allowing you to contact one of our contracted repair workshops directly. You will be contacted by a claims handler within one business day.

Questions regarding submitted claims should be sent to This email address is being protected from spambots. You need JavaScript enabled to view it., including your claim number in the subject line. You can also contact us by phone: +46 8 410 637 00. Opening hours (Monday–Friday): 09:00–17:00.

Regardless of the time of day or year, if you need assistance with a claim, you can call a +46 8 410 637 00, and select option 1. Outside office hours, your call will be forwarded directly to Assistancekåren

Säkra Person & Hälsa and Säkra Friska Firman

Report a claim and apply for compensation directly with Bliwa, either by phone or digitally.

Healthcare Advice Service
+46 771 87 80 90

Online
Bliwa - Report a claim

For any questions related to a claim, please contact your insurance broker in the first instance. Contact details can be found on your latest invoice or insurance certificate. You can also search among Säkra’s advisory offices.

Säkra Cyber

Claims handling and incident management are managed by Crawford.
The claims assistance service is available 24 hours a day, 7 days a week.

+46 770 22 08 670

Säkra VDS

Zurich Insurance Europe AG (Tyskland)
Filial Sverige
Box 5069
102 42 Stockholm
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+46 8 579 330 00 (between 08:15 and 15:45)
Online claim submission 

Information to have ready when reporting a claim

To ensure that your claim can be processed as quickly and smoothly as possible, it is helpful to have the following information and documents available.
Report the claim as soon as possible, even if you have not yet gathered all the required documentation. Additional information and supporting documents can usually be submitted at a later stage.
  • Personal identification number or company registration number of the insured party.
  • Insurance policy number, if available.
  • Date, time, and location where the damage or incident occurred.
  • A clear description of what happened and how the damage occurred.
  • Photographs, videos, or other documentation showing the damage or the course of events.
  • Receipts, invoices, or valuation certificates confirming the value of damaged or stolen property.
  • Police report and reference number , if the claim concerns theft, vandalism, or another criminal offence.
  • Contact details for relevant parties , such as the other party involved, witnesses, or other persons concerned.
  • Claims letters, demands for compensation, or other documentation from third parties , if someone is making a claim against you or your company.
  • Information about any measures already taken to limit the damage or prevent it from worsening.

Other insurance companies

If you wish to report a claim to an insurance company outside Säkra’s procured insurance solutions, you will find contact details on the respective company’s website.
AIG www.aig.se
Alandia alandia.se
Anticimex www.anticimex.se
Berkley (Crawford & Co AB) www.berkleyforsakring.se
Chubb www.chubb.com/se-se
Dina Försäkringar www.dina.se
Europeiska ERV www.erv.se
Gjensidige www.gjensidige.se
Gouda www.gouda-rf.se
If Skadeförsäkring www.if.se
Länsförsäkringar www.lansforsakringar.se
Moderna Försäkringar www.modernaforsakringar.se
Nordeuropa Försäkring (Sedgwick Sweden AB) nordeuropa.se
Protector protectorforsakring.se
Rentokil rentokil.se
Svedea www.svedea.se
Trygg Hansa www.trygghansa.se
Ålands Försäkringar (Skadekonsult AB) www.alands.se